Tickets Module

Tickets Module 1.5.0 Latest Wemx 2.2.0

Add widget support

Tickets Module 1.5.0 Wemx 2.2.0

update version in config

Tickets Module 1.4.0 Wemx 1.8.1 Wemx 1.9.0 Wemx 1.9.1 Wemx 2.0.0 Wemx 2.0.1

• Tickets will now automatically show latest messages
• New Tickets are subscribed by default
• Messages from Discord will notify the user if they are subscribed
• Fixed typo

Tickets Module 1.4.0 Wemx 2.1.0

Fix versioning issue

Tickets Module 1.3.0 Wemx 1.8.1 Wemx 1.9.0 Wemx 1.9.1 Wemx 2.0.0 Wemx 2.0.1

- fix small issue with ticket webhook not sending

Tickets Module 1.2.0 Wemx 1.9.0 Wemx 1.9.1

• Fixed error when changing order to none
• Added support for Discord sync
• other smaller bug fixes

Tickets Module 1.1.0 Wemx 1.8.1 Wemx 1.9.0

• fixed auto response template not showing
• fixed auto lock after x hours not showing/saving

Tickets Module 1.0.0 Wemx 1.8.1 Wemx 1.9.0

Advanced tickets module for WemX that allows your customers to create tickets

Features:

• Timeline
• Departments
• Email notifications
• Multiple members
• Responders
• Discord bot (coming soon)

You can setup templates per department that the user must fill in when creating a new ticket & auto responses to departments where a new ticket is created. 

You can also setup responders which are alogrithms that can be used to automatically respond to users that may be asking repetitive questions.